Workflows that run themselves.
Chain steps together, start them from a conversation or a record, and audit every run. Saved replies and an approval queue keep people in charge of what goes out.
Automation, with people in charge.
Chain steps
Send a message, assign an AI agent or a teammate, pause or resume the AI, set the status, tag the contact, create a lead, add a note or ask for approval.
Start them at the right moment
When a conversation starts, a message arrives, a lead is created, a broadcast gets a reply or a conversation is escalated — or by hand, from a shortcut.
Every run audited
Each run is kept with its status and the step it reached.
An approval queue
Campaigns, templates and workflow steps that need sign-off wait in one queue.
Snippets
A library of saved replies your team can insert into any conversation.
Teams
Group people into teams, and route conversations to the right one.
Works with
Answer every conversation.
AgentDesk runs on the numbers you already have in TextBot, and signs you in with the same account.