AI agents that answer from your own documents.
Build an agent, give it your price lists, policies and answers, and try it in the test console before a customer ever sees it. It answers on WhatsApp and website chat, and hands the conversation to a person when it should.
From first draft to first customer.
Build and test
Give an agent its role, tone and instructions, then chat with it in the test console exactly as a customer would.
Knowledge bases
Add your price lists, policies and answers as short documents, and scope each knowledge base to the agents that should use it.
Versions
Every change to an agent is kept as a version, with its history.
Handover
An agent passes the conversation to a person when it should, and the team sees it waiting.
Unanswered questions
Questions an agent could not answer are listed on the dashboard, so you know what to add.
Voice notes
Voice notes are transcribed on the AgentDesk server before the agent reads them.
Your AI, your choice.
Run agents on Ollama inside AgentDesk, where the model runs on the AgentDesk server itself — or on Ollama Cloud or OpenAI. Already built an agent somewhere else? Connect it, and it answers in the same inbox.
- Ollama, inside AgentDesk
- Ollama Cloud
- OpenAI
- Dify
- Flowise
- Langflow
- Botpress
- Rasa
- Dialogflow CX
- Microsoft Copilot Studio
- Voiceflow
- n8n
Knowledge, kept where the agents can use it.
Each knowledge base holds short, focused documents — a price list, the delivery zones, the answer to a question customers always ask — indexed for the agents it is given to, so sales and support answer from different material.
Questions, answered.
Which AI can the agents use?
Ollama running inside AgentDesk, Ollama Cloud or OpenAI — or an agent you already built in Dify, Flowise, Langflow, Botpress, Rasa, Dialogflow CX, Microsoft Copilot Studio, Voiceflow or n8n.
Can AgentDesk read voice notes?
Yes. WhatsApp voice notes that arrive through TextBot are transcribed on the AgentDesk server before they reach an agent, so the AI and your team read them as text.
Works with
Answer every conversation.
AgentDesk runs on the numbers you already have in TextBot, and signs you in with the same account.